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Grades 6–8 · First Job Ready · Badge 7

Who do you call first?

Sort a situation into handle it, ring the parents, or ring 911, and know that 911 comes before the parents.

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Step 1 of 9

1Watch

Three phones

Film

Three phones

The same kitchen three times. A kid with a grazed knee. A kid who has fallen off a bunk bed and is not getting up. A kid being sick in the sink. Each time the sitter picks up the phone, and each time the film stops before she dials.

24 seconds

Three different numbers, or none. That is the whole lesson.

2The idea

Three answers

Every situation sorts into one of three. Handle it: small, you know what to do, and you tell the parents when they are back. A grazed knee, a spilled drink, a bad dream. Ring the parents: not an emergency, but not yours to decide. A temperature, a bump you are not sure about, vomiting, a child who will not stop crying, a rule you were not told, a visitor. Ring 911: someone badly hurt. Unconscious or not responding. Cannot breathe, or choking and cannot cough. A fire. Bleeding that will not stop. A burn bigger than their hand. Something swallowed that might be poison. Anyone in the house who makes the child unsafe right now.

If you are not sure whether it is 911, it is 911. When it is an emergency, the Emergency Order: Am I safe, and is the child? Call 911. Do what they say. Write it down. The parents come after the call. The person on 911 can help now; the parents cannot help from a restaurant. Nobody is ever in trouble for ringing 911 about a child.

3The idea

How to sort it in five seconds

Is anyone in danger right now? Yes: 911, then the parents. No: do I know what to do, and would the parents be fine hearing about it later? Yes: handle it, tell them after. Anything else: the parents, now, not at the end of the night.

Common wrong sorts: ringing the parents first when a child is not breathing right, when it is 911 first. Ringing 911 for a nosebleed that stops, when you handle it. Handling a bump on the head that is followed by sleepiness or vomiting, when that is 911: call, then do what they tell you. Waiting for the parents to pick up while a child is choking, when it is 911 and you do what they say. Handling it yourself is the right answer least often. That is fine. It is not your kid.

4The idea

Omar's three

Omar is sitting for Zoe, five. A grazed knee in the garden: rinse, plaster, cuddle, tell Mum at ten. Handle it. Zoe hot and grumpy at eight, not eating: ring Mum. She’s hot, do you want me to do anything? Mum says the medicine is in the cupboard, one spoon of the one she names, and she is on her way. The parents.

Zoe falls off the top bunk, cries, then goes very quiet, sleepy, and is sick. 911, straight away. Five-year-old, fell off a bunk bed, now drowsy and vomiting, 12 Park Lane. He does what they say. Then he rings Mum. The first time he practised, he rang 911 for the temperature. Nothing happened. That is what practice is for.

5Decide

Zoe fell off the bunk. She cried, then went quiet and sleepy, and was sick. Who first?

Yes. A knock on the head followed by drowsiness and vomiting is on every first aid body’s list for an emergency call. You ring, you read the address from the card, and you do exactly what they tell you until they arrive. The parents get the second call, and they will be glad it was second.

No. Sleepy and sick after a fall on the head is the combination that means now, and the parents cannot do anything from where they are. Letting her sleep is the one thing you must not do. 911, do what they say, then Mum.

Pick one to carry on.

6Your turn

The sorter

Interactive

The sorter

Twelve situations and three bins: handle it, the parents, 911. You get every one wrong for free, once. The card tells you why, and the same situation comes back later in the deck.

You will get one wrong. That is the design. Get it wrong here.

7Find them

Which of these are 911 first?

Tap the ones that count.

Find all 4.

8Say it

The order

Say the order out loud, the way you would say a phone number

“Am I safe? Call 911. Do what they say. Then the parents. Write it down.”

Emergency services first, parents second. Every time. The next lesson is the call itself.

9Do it

Before you leave this page

Say the order out loud to a parent: emergency services first, parents second, write it down. Then have them give you three situations and ask: who first? Answer each in under three seconds.

Tick it when you have done it.

Lesson done.

Emergency: 911 first, parents second. Not an emergency but not yours to decide: the parents. Small and yours: handle it, tell them after.

Next lesson: The call, for an address that isn't yours

Badge 7 · When It Goes Wrong

7.1Who do you call first?7.2The call, for an address that isn't yours ★Badge Challenge

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